Cacoal Palace Hotel

Informations Complémentaires

Des frais de transaction supplémentaires peuvent être appliqués pour les résidents locaux. Les clients peuvent également être soumis à des taxes supplémentaires, qui peuvent varier en fonction de la ville et de l'hôtel. Les informations concernant les frais facturés doivent être clarifiées avec l'établissement d'hébergement.

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.