Cloud 9

Informations Complémentaires

• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.
• Contactless check-out is available.
• Each guestroom is kept vacant for a minimum of 24 hours between bookings.
• This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (WHO); Intertek Cristal (3rd party expert - Global); Ecolab (3rd party expert - Global); Bureau Veritas (3rd party expert - Global); SGS (3rd party expert - Global); GBAC STAR Facility Accreditation (global expert); COVID-19 Guidelines (CDC).

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Early check-in is available for a fee (subject to availability, amount varies)
• Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.