Smart Hotel KDO Penza Hotel

Informations Complémentaires

Les citoyens russes doivent être en possession d’un passeport russe à leur arrivée. Front desk is open 24/7. The fee for using the laundry room is RUB 300.00 for 1 wash. The hotel does not allow accommodation with wild animals or animals that pose a potential danger to human life and health. Guide dogs serving the needs of people with disabilities are allowed to stay at no extra charge. Accommodation with animals: 1. Animals that are allowed to live with include only small dogs of non-fighting breeds. The hotel reserves the right to refuse to accommodate a guest with an animal. 2. Pets are allowed if the guest purchases an entire room. 3. The guest must have with him a special carrier (cage) for the animal and a special rug for its sleeping. It is prohibited to leave the animal unattended and outside of a special carrier (cage). 4. To feed the animal, the guest must bring special dishes with him. 5. To satisfy the natural needs of the animal that do not require walking, the guest is required to bring with him a special tray or other special bedding. 6. Throughout the hotel (corridors, halls, elevators, etc.) and while walking, dogs must be muzzled, collared and on a leash, accompanied by the guest. 7. It is prohibited for dogs to be in the area where food services are provided (restaurant, buffet, etc.). 8. Guests arriving on holiday at the hotel with an animal must have an animal passport and a certificate from a veterinarian indicating all vaccinations given to the pet.

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