wifi
Free Wifi
local_parking
Parking available
wheelchair_pickup
Support for disabled people
Accommodation summary

A great place to have a rest after an exciting day! Hotel «Casa Grande Hotel Tulum» is located in Tulum. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park. Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. You will find these entertainment amenities on the premises: a library. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.,Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a safe-deposit box and a concierge.

Available rooms

About this property

Location

A great place to have a rest after an exciting day! Hotel «Casa Grande Hotel Tulum» is located in Tulum. This hotel is located 1 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the hotel

Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. You will find these entertainment amenities on the premises: a library. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a safe-deposit box and a concierge.

Rooms 10

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • Airport shuttle fee: MXN 3000 per vehicle (maximum occupancy 3)
  • Airport shuttle fee per child: MXN 0 (up to 11 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

steppers General

  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Garden
  • Terrace

steppers Services and amenities

  • Safe-deposit box
  • Concierge services
  • Luggage storage

steppers Pool and beach

  • Swimming pool
  • Outdoor pool

steppers Accessibility

  • Wheelchair Accessible

steppers Internet

  • Free Wi-Fi

steppers Languages Spoken

  • Multi-language staff

steppers Recreation

  • Library

steppers Parking

  • Parking