Accommodation summary
You can take a walk and explore the neighbourhood area of the hotel — Coba Ruins, Xel-Ha Water Park and Xcaret Eco Theme Park. You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.,If you travel by car, there’s a free parking zone. The beauty and wellness services: a spa center. Swimming fans are going to enjoy an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel.,You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge. In the room, there is a shower and a mini-bar. The room equipment depends on its category.
Available rooms
About this property
You can take a walk and explore the neighbourhood area of the hotel — Coba Ruins, Xel-Ha Water Park and Xcaret Eco Theme Park.
You can stop by the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, there’s a free parking zone. The beauty and wellness services: a spa center. Swimming fans are going to enjoy an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel.
You can take your pet with you for the journey. Pets are allowed. If you want to make your journey even more comfortable, you can order a transfer. Additional services that the hotel offers to its guests: a safe-deposit box and a concierge.
In the room, there is a shower and a mini-bar. The room equipment depends on its category.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Amenities
General
- Shopping on site
- Air conditioning
- Smoke-free property
- Ticket assistance
- Garden
- Terrace
- All Spaces Non-Smoking (public and private)
- No elevators
Rooms
- Non-smoking rooms
- Room service
- Minibar
- Hairdryer
- Shower/Bathtub
- Shower
- Safe (in room)
- Toiletries
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Services and amenities
- Luggage storage
- Safe-deposit box
- Concierge services
- Luggage storage
- Deposit boxes
Meals
- Bar
- Breakfast
- Cafe
- Restaurant
- Bottled water
Transfer
- Airport transportation
- Transfer services
Internet
- Free Wi-Fi
Tourist services
- Tour assistance
Parking
- Free parking
Pool and beach
- Outdoor pool
Beauty and wellness
- Spa
Pets
- Pets allowed