Show the location
wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

Here, you’ll be enjoying yourself all the time. Resort «Doña Urraca Hotel & Spa» is located in Santiago de Queretaro. This resort is located in walking distance from the city center. You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone.,The beauty and wellness services: a massage room. Swimming fans are going to enjoy a pool and an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer.,Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, private check-in and check-out, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish. Guests will find the following in the room: a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

Here, you’ll be enjoying yourself all the time. Resort «Doña Urraca Hotel & Spa» is located in Santiago de Queretaro. This resort is located in walking distance from the city center.

At the resort

You can stop by the bar. You can stop by the restaurant. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone.

The beauty and wellness services: a massage room. Swimming fans are going to enjoy a pool and an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the resort. If you want to make your journey even more comfortable, you can order a transfer.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the resort offers to its guests: a laundry, private check-in and check-out, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English and Spanish.

Room amenities

Guests will find the following in the room: a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Floors 3
Rooms 24

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

Know Before You Go

  • Pool access available from 8 AM to 8 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between MXN 120 and MXN 250 per person (approximately)
  • Pet fee: MXN 33 per pet, per day
  • Late check-out fee: MXN 250 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The property will be renovating from 01 March 2019 to 31 March 2019 (completion date subject to change). The following areas are affected:

  • Swimming pool
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Amenities

steppers General

  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Express check-in/check-out
  • Garden
  • Terrace
  • Private check-in/check-out
  • All Spaces Non-Smoking (public and private)

steppers Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • VIP room amenities
  • Cable TV
  • Minibar
  • Hairdryer
  • Flat-screen TV
  • Wardrobe/Closet
  • Slippers
  • Toiletries

steppers Services and amenities

  • Iron and board
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Meals

  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Coffeemaker

steppers Pool and beach

  • Swimming pool
  • Outdoor pool
  • Beach facilities
  • Beach/pool towels

steppers Transfer

  • Airport transportation
  • Car rental
  • Transfer services

steppers Languages Spoken

  • Spanish
  • English

steppers Recreation

  • Free bicycle rental
  • Sun Deck

steppers Parking

  • Free parking nearby
  • Free Parking on Premises

steppers Business

  • Event facilities
  • Fax and copy machine

steppers Accessibility

  • Accessibility features

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Beauty and wellness

  • Massage

steppers Kids

  • Babysitting and childcare

steppers Pets

  • Pets Not Allowed