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wifi
Free Wifi
directions_bus
Air conditioning
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

A great hotel to have a nice rest before long walks around the city. Hotel «Hotel Hacienda Del Caribe» is located in Playa del Carmen. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park. Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.,Also, the following services are available for guests at the hotel: a massage room. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you.,Additional services that the hotel offers to its guests: car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish, Italian and French. Guests will find the following in the room: a TV. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

A great hotel to have a nice rest before long walks around the city. Hotel «Hotel Hacienda Del Caribe» is located in Playa del Carmen. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Playa del Carmen Main Beach, Mamitas Beach Club and Xcaret Eco Theme Park.

At the hotel

Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.

Also, the following services are available for guests at the hotel: a massage room. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you.

Additional services that the hotel offers to its guests: car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish, Italian and French.

Room amenities

Guests will find the following in the room: a TV. Please note that the listed services may not be available in all the rooms.

Floors 3
Rooms 34

Policies

Policies

Check-In/Out Details

Check-in time 16:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Please inform Hacienda Del Caribe Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Amenities

steppers General

  • Air conditioning
  • 24-hour reception
  • Smoking areas
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • Express check-out
  • Patio
  • No elevators

steppers Languages Spoken

  • Spanish
  • English
  • Italian
  • French
  • Multi-language staff
  • Portuguese

steppers Rooms

  • Room service
  • Family room
  • TV
  • Hairdryer
  • Shower/Bathtub

steppers Services and amenities

  • Luggage storage
  • Safe-deposit box
  • Concierge services
  • Luggage storage
  • Telephone

steppers Meals

  • Bar
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar

steppers Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Transfer

  • Car rental
  • Airport transportation
  • Transfer services

steppers Pool and beach

  • Swimming pool
  • Outdoor pool
  • Next to the beach

steppers Sports

  • Snorkelling
  • Tennis court
  • Golf сourse (within 3 km)

steppers Internet

  • Free Wi-Fi
  • Internet access

steppers Recreation

  • Nightclub
  • Fishing

steppers Beauty and wellness

  • Massage
  • First Aid Kit

steppers Kids

  • Babysitting and childcare
  • Family/Kid Friendly

steppers Accessibility

  • Accessibility features

steppers Tourist services

  • Tour assistance

steppers Parking

  • No parking

steppers Pets

  • Pets Not Allowed