Accommodation summary
A great place to have a rest after an exciting day! Hotel «Hotel Chacá» is located in Tulum. This hotel is located in 23 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Coba Ruins, Xel-Ha Water Park and Xcaret Eco Theme Park. Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.,If you travel by car, there’s a parking zone. The following services are also available for the guests: a doctor. Swimming fans are going to enjoy a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel.,Additional services that the hotel offers to its guests: a laundry and a safe-deposit box. The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower and a bathrobe. Please note that the listed services may not be available in all the rooms.
Available rooms
About this property
A great place to have a rest after an exciting day! Hotel «Hotel Chacá» is located in Tulum. This hotel is located in 23 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Coba Ruins, Xel-Ha Water Park and Xcaret Eco Theme Park.
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, there’s a parking zone. The following services are also available for the guests: a doctor. Swimming fans are going to enjoy a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel.
Additional services that the hotel offers to its guests: a laundry and a safe-deposit box.
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower and a bathrobe. Please note that the listed services may not be available in all the rooms.
Policies
Policies
Check-In/Out Details
Additional info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
- 24-hour pool access
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property advises that enhanced cleaning and guest safety measures are currently in place.
- The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.
- Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
- Enhanced food service safety measures are in place.
- Individually-wrapped food options are available for breakfast.
- Each guestroom is kept vacant for a minimum of 24 hours between bookings.
- This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Amenities
General
- Air conditioning
- Smoke-free property
- Security guard
- Ticket assistance
- Garden
- Terrace
- Express check-out
- Fire Extinguisher
- Reception desk
Rooms
- Non-smoking rooms
- Room service
- Interconnecting rooms available
- Hairdryer
- Shower
- Bathrobe
- Linens
- Safe (in room)
- Toiletries
Meals
- Bar
- Coffee/tea for guests
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Bottled water
Services and amenities
- Luggage storage
- Laundry
- Safe-deposit box
- Luggage storage
- Ironing accessories (by request)
Health and Safety Measures
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Pool and beach
- Swimming pool
- Outdoor pool
- Pool facilities
Accessibility
- Accessibility features
- Wheelchair Accessible
Internet
- Free Wi-Fi
- Internet access
Parking
- Parking
- Parking nearby
Business
- Business center
- Event facilities
Beauty and wellness
- Doctor
- First Aid Kit
Tourist services
- Tour assistance
Recreation
- Sun Deck