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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
Accommodation summary

Your vacation should be comfortable! Hotel «Hotel Villa Mercedes San Cristobal» is located in San Cristobal de las Casas. This hotel is located in walking distance from the city center. You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in.,If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room and a doctor. You will find these entertainment amenities on the premises: a barbeque area. For participants of business meetings, there is a conference hall and meeting and presentation facilities.,There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish. Guests will find the following in the room: a shower and a TV. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

Your vacation should be comfortable! Hotel «Hotel Villa Mercedes San Cristobal» is located in San Cristobal de las Casas. This hotel is located in walking distance from the city center.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in.

If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room and a doctor. You will find these entertainment amenities on the premises: a barbeque area. For participants of business meetings, there is a conference hall and meeting and presentation facilities.

There are playrooms for children at the hotel. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the hotel. Additional services that the hotel offers to its guests: a laundry, dry cleaning, ironing, press, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.

Room amenities

Guests will find the following in the room: a shower and a TV. Please note that the listed services may not be available in all the rooms.

Floors 2
Rooms 83

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: MXN 150 for adults and MXN 200 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Amenities

steppers Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Interconnecting rooms available
  • Family room
  • Indoor Fireplace
  • Cable TV
  • Hairdryer
  • Flat-screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries

steppers General

  • Shopping on site
  • 24-hour reception
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Bottled water

steppers Services and amenities

  • Ironing
  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Telephone

steppers Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

steppers Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

steppers Languages Spoken

  • Spanish
  • English
  • Multi-language staff

steppers Beauty and wellness

  • Doctor
  • Massage
  • First Aid Kit

steppers Recreation

  • Barbecue grill(s)
  • Hiking

steppers Kids

  • Playroom
  • Babysitting and childcare

steppers Internet

  • Free Wi-Fi

steppers Transfer

  • Transfer services

steppers Tourist services

  • Tour assistance

steppers Parking

  • Parking

steppers Pool and beach

  • Beach facilities

steppers Pets

  • Pets Not Allowed