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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
child_care
Kids friendly
wheelchair_pickup
Support for disabled people
spa
Spa
mode_fan
Air conditioning
Accommodation summary

A great place to have a rest after an exciting day! Hotel «Pacific Palace Hotel» is located in Batam. This hotel is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Gardens by the Bay, Singapore Flyer and Merlion. You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.,If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a table tennis area.,You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Swimming fans are going to enjoy a pool and an indoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. The tour assistance desk of the hotel will help you book an excursion.,If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English. Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Available rooms

About this property

Location

A great place to have a rest after an exciting day! Hotel «Pacific Palace Hotel» is located in Batam. This hotel is located in 6 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Gardens by the Bay, Singapore Flyer and Merlion.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The hotel cafe is a nice place to have a snack. Want to be always on-line? Wi-Fi is available.

If you travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym and a table tennis area.

You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Swimming fans are going to enjoy a pool and an indoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a conference hall. The tour assistance desk of the hotel will help you book an excursion.

If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. Please note that the listed services may not be available in all the rooms.

Rooms 180

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 11:00

Additional info

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform. Front desk is open 24/7.

Know Before You Go

  • This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Amenities

steppers General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Gift shop
  • Garden
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)

steppers Rooms

  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Slippers
  • Toiletries

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Bottled water
  • Kettle

steppers Services and amenities

  • Luggage storage
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Dry-cleaning
  • Luggage storage
  • Wake-up service
  • Telephone

steppers Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Beauty and wellness

  • Doctor
  • Massage
  • Steam room
  • Sauna
  • Spa
  • First Aid Kit

steppers Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Beach/pool towels

steppers Business

  • Business center
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

steppers Transfer

  • Car rental
  • Airport transportation
  • Transfer services

steppers Recreation

  • Karaoke
  • Nightclub
  • Ping-Pong

steppers Parking

  • Parking
  • Parking nearby
  • Free Parking on Premises

steppers Sports

  • Table Tennis
  • Fitness facilities
  • Gym

steppers Accessibility

  • Accessibility features
  • Wheelchair Accessible

steppers Kids

  • Children's playground
  • Children swimming pool

steppers Internet

  • Free Wi-Fi

steppers Languages Spoken

  • English

steppers Tourist services

  • Tour assistance

steppers Pets

  • Pets Not Allowed