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wifi
Free Wifi
directions_bus
Air conditioning
local_parking
Parking available
spa
Spa
Accommodation summary

Everything you need is in one place. Resort «Encantada Tulum» is located in Tulum. This resort is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park. You can stop by the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free.,Also, the following services are available for guests at the resort: a massage room, a spa center and a doctor. To book an excursion, consult the tour assistance desk of the resort. For the free movement around the city, the resort offers a transfer for you. Additional services that the resort offers to its guests: a safe-deposit box and a concierge.,The staff of the resort speaks English and Spanish.

Available rooms

About this property

Location

Everything you need is in one place. Resort «Encantada Tulum» is located in Tulum. This resort is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.

At the resort

You can stop by the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, you can park in a parking zone for free.

Also, the following services are available for guests at the resort: a massage room, a spa center and a doctor. To book an excursion, consult the tour assistance desk of the resort. For the free movement around the city, the resort offers a transfer for you. Additional services that the resort offers to its guests: a safe-deposit box and a concierge.

The staff of the resort speaks English and Spanish.

Floors 2
Rooms 8

Policies

Policies

Check-In/Out Details

Check-in time 15:00Check-out time 12:00

Additional info

As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.

Know Before You Go

  • Children 12 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.

Amenities

steppers General

  • 24-hour reception
  • Smoke-free property
  • Security guard
  • Ticket assistance
  • Express check-in/check-out
  • Garden
  • Terrace
  • Outdoor furniture

steppers Health and Safety Measures

  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

steppers Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Restaurant
  • Snack bar

steppers Beauty and wellness

  • Doctor
  • Massage
  • Spa
  • First Aid Kit

steppers Services and amenities

  • Safe-deposit box
  • Concierge services
  • Luggage storage

steppers Transfer

  • Area shuttle
  • Airport transportation
  • Transfer services

steppers Languages Spoken

  • Spanish
  • English
  • Multi-language staff

steppers Rooms

  • Room service

steppers Internet

  • Free Wi-Fi

steppers Tourist services

  • Tour assistance

steppers Recreation

  • Hiking

steppers Parking

  • Free parking

steppers Business

  • Conference Hall

steppers Pets

  • Pets Not Allowed